Open a Ticket

 Web

Open a ticket directly on the  Startup Stack Support website (https://support.startupstack.tech)

 Email

Send an email to Startup Stack Support (mailto:support@startupstack.tech)

Please include the following items when emailing Support:

  • Your Fizz Studio email address (if emailing from a different account)
  • A detailed description of your request, issue or question
  • Any support files such as screenshots, error logs, etc (as attachments to your email)

For example:

From: <sarah@example.com>
Subject: SSH access for two users
Received: Mon, 21 Aug 2019 15:08:19
────────────────────────

I need to request SSH/SFTP access for two of our employees:
  * User “asha” needs Website Content access
  * User “marie” needs Website Configuration access

Thanks

If you are contacting Startup Stack about an existing support ticket, it’s best to reply to the last email. Otherwise, please include your ticket number.